Michelle Doty has had to get her hands dirty many times during her 14-year marriage to husband Jeremiah Doty, but she wasn’t expecting to do so on the job of the home maintenance service they have operated together since 2008.“I went out on one of our air duct cleaning jobs in Battle Ground and one of our guys called in sick so Michelle filled in for the day as my helper,” Jeremiah said. “She tore me apart the whole day, asking me why I wasn’t hand-washing the registers or cleaning the back of the dryer when I pulled it out to access the duct. Was I going to clean the lint trap and vaccuum the carpet afterwards?”
At the time, Michelle was only working part-time for their home-based company, but her husband challenged her to take over the Air Duct cleaning portion of the business. A few months later, she’d quit her day job and took Jeremiah up on his challenge.“It wasn’t the first time I’d gone out with him on jobs so I knew I’d picked up enough of how to do it from him that I could manage it well,” Doty said.
J&M Services provides gas piping and ventilation maintenance to homeowners throughout Clark County and Doty’s detail-oriented approach has been paying dividends.“It’s not that what we did before didn’t work, but I think what happened is I found a more efficient way to do it so our customers know we’ve done a thorough cleaning,” said Doty.
What sets J&M’s service apart from their competition is their insistence that a home’s air system isn’t clean until it meets their standards, which as Jeremiah explained, means not scrimping or Best Carpet Cleaning Services.“Most companies set time limits or quotas for their cleanings. They may make one or two passes with a roto-brush in a duct and they might call it good,” Doty said. “I’ve read some bad press recently on Air Duct Cleaning and what people may not know is the majority of those companies do primarily carpet cleaning and might not know the best way to clean a heating and vent system out.”
For Michelle, the attention to detail is not just practical, but it goes to helping homeowners who deal with health issues triggered by the buildup of particulates in the air.
“When you have someone who has allergies triggered by pollen and dust, those things collect in heat registers and the air vents, so cleaning them out can be beneficial,” Michelle said. “Because of that, we’re not happy until we can fully clean out the systems and we also hand wash and sanitize the registers to be as clean as we can make them.”
Another area Doty says their approach pays off is in the cleaning of exhaust ducts connected to clothes dryers, which can not only affect the efficiency of the machine, but can also become a fire hazard if left unchecked.“The main issue is that the lint that comes off the clothes as it goes through the dryer can stick to the side of the duct and build up over time until it blocks it off entirely, and it can make it harder to get your clothes dry,” Doty said. “It also can become very flammable, which obviously can be very dangerous to the home, so we go through and remove every piece of ducting and scrub them out before reinstalling them.”
J&M’s Air Duct cleaning service is available starting at $150, with heat vent cleanings at $18 per vent and $26 per vent return, which is responsible for cold air circulation.“We also double check the system to make sure we’ve cleared out as much dust and material as possible,” said Doty. “It’s a good idea for homeowners to get their systems cleaned out every 1-3 years depending on the age and size of the home. For dryer systems, depending on the amount of use, it’s a good idea to do it once or even twice a year.”
While Michelle doesn’t do as much field work as she used to over the last few years, she’s brought in other women to be part of her four work crews and has noticed it’s made a difference on their customers.“I can’t say why exactly, but when we’re out on a job and a client may need to step out to the store or pick up their kids and they just tend to trust us a bit more with their home because we’re women,” Doty said. “It’s also helped us build our reputation as a credible company, which always helps us.”
Jeremiah added that even though Michelle didn’t have a business background prior to taking over her side of J&M, her impact on the company has been noticable.“I just can’t believe how strong a person she’s become,” Jeremiah said. “We are truly 50/50 partners and she even dreams about work now, which she used to get irritated at me about all the time.”
“It is good that they took our word seriously and decided not to involve students in this,” he said, noting that they would stick to their demand until the money was found – even if it needed waiting for a month.
“We started this campaign in 2011 and a committee was established by management which concluded that we should be given 800 per cent salary increment. It beats our understanding if they have, Offering Stream Carpet cleaning Services, failed to give us a mere 100 per cent salary increment,” Kakinda tells The Observer.
He argues that the staff action should not be taken in bad faith because they are also parents and students who deserve better.“We want very to teach but we just ask our employer to give us a salary worth our energy,” he says, adding that Makerere teaching staff are the poorest paid in East Africa.
His claim however, flies in the face of arguments by former Vice Chancellor Venansius Baryamureeba – that some Makerere academic staff are overpaid. Kakinda is, however, scared that Makerere’s lecturer turnover is likely to increase because more people are getting frustrated despite their excellent works.
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